The online store of the company accepts all credit cards Visa, Mastercard, Maestro. For purchases with your credit card, follow the instructions in our online store.

Your order will be forwarded to PIRAEUS bank and the transaction – use of the credit card will be done in the secure transaction environment of PIRAEUS bank. There you will be asked to fill out the order form, the number and the expiration date of your credit card.

The company <<IPATIOS – Chatziioannou Smaroula>>does not keep credit card numbers. Any transaction with a credit card is done through the system of PIRAEUS Bank and not with the company<<IPATIOS – Chatziioannou Smaroula>>.

In case the order is made on the data and on behalf of a company then the credit card used must be corporate. That is, to have been issued in the data of the respective company. Also during the delivery the authorized holder with his credit card and ID must be present.

In the event that payments are made using a debit card, they will be processed through a special electronic payment platform with a guarantee of security for the transactions in accordance with all the current international protocols and current technology and know-how.

TRANSACTION CONFIDENTIALITY

For our company, confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce. However, in order to deal with fraud on the Internet, information about your order may be notified to any third party authorized by law or designated by our company to confirm the identity of the customer, the validity of the order, the validity of the payment method used and the selected delivery method. All information transmitted by the user / member to the company is confidential and <<IPATIOS – Chatziioannou Smaroula>> has taken all necessary measures to be used only to the extent that it is considered necessary, given the services provided.





Some of the measures that have been taken are the following:

-Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.

-The company does not disclose the details of customers and their transactions, unless it has your written authorization. In the event that <<IPATIOS – ChatziioannouSmaroula>> uses third parties to support its systems, it takes care to ensure confidentiality.

You may request any information regarding you as well as their correction provided that you can document the existence of an error.

For your safety, you should also treat all information provided through the service as confidential and do not disclose any information to third parties.

PERSONAL DATA SECURITY

Our company <<IPATIOS- Chatziioannou Smaroula>>, complying with the provisions of General Regulation of Personal Data and the current Greek legislation as Data Processor, sets as a priority the security of your personal data through our compliance with National and European Law Regulation (EU) No 679/2016 (GDPR).

Through our privacy policy, we inform you on the one hand, about our company’s practices regarding the processing of your personal data and, on the other hand, about the rights you have as the subject of this data. In this way you will be able to provide us with your explicit consent to the collection and processing of your personal data in any case requested, which you can revoke or modify at any time.

Our company in the framework of personal data protection checks at regular intervals the need to maintain your personal data and deletes those that it deems useless and not absolutely necessary for processing purposes.

Www.tsantesonline.gr is committed to ensuring the security and the integrity of the data it collects regarding the users of its website and for this reason takes the necessary measures to protect the personal data that you users provide with any way. These measures protect users’ data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. In particular, we protect the security of your information by using software that encrypts and anonymizes the information you enter.

The website www.tsantesonline.gr uses the SSL protocol, with 128-bit encryption (the most powerful today), for secure online commercial transactions. This encrypts all of your personal information so that it cannot be read or modified while transmitted over the Internet. SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the authentication of websites (websites) to network users and for the encryption of data between network users and network servers (web servers).

An encrypted SSL communication requires that all information sent between a client and a server is encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has been modified during the transfer.

In addition, we restrict access to your personal data only to those employees who need to be aware of it in order to perform their professional duties. Your personal data will be processed solely in accordance with our instructions and we are committed to complying with the relevant terms of confidentiality.

Detailed information on the issues of Privacy Policy and Personal Data Protection can be found in the relevant section of the website www.tsantesonline.gr